Technical Services Representative
Viance, a pioneer in the advances of wood preservation technology, is looking for a Technical Services Representative that will be based on the West coast. This position requires frequent travel. The main responsibility is to assist customers in the process of problem solving issues regarding Viance, LLC products and services, and maintain reporting to Technical Service Group Management.
Descriptions of Tasks
· Maintain exemplary level of knowledge regarding Viance, LLC products and services
· Maintain current knowledge of wood treating practices and procedures
· Maintain high level of knowledge on relevant analytical tools and procedures
· Troubleshoot and assist in problem solving of customer issues with Technical Service Group
· Work with customers on treating efficiency improvements
· Assist with onsite technical evaluations
· Assist engineering in troubleshooting problems at customer sites
· Assist in compliance factors at customer sites
· Coordinate with customer service regarding customer specific issues
· Maintain Reports to Management
· Conduct routine audits at customer sites
Qualifications
One year experience in Wood Preservation
Experience in MS Office
Ability to travel
Education
BS in Chemistry, Wood Science, or equivalent experience
Physical Demands:
Stress resilient
Be able to sit for several hours at computer or phone
Ability to work in industrial environments
Environmental Conditions:
Varied
We offer a competitive salary and an exemplary benefits package. Please send resumes to:
Viance, LLC
Human Resources
One Woodlawn Green
200 East Woodlawn Road
Suite 350
Charlotte, NC 28217
Fax: 704-455-4153
EEO-M/F/V/D-AA
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